Richard Crabtrey, parts director of Landmark Chevrolet, explains that the
network allows the dealership to tell customers the entire story about
Landmark Chevrolet each time they visit. “Our customers may not even be
aware that we offer a whole range of services, parts and accessories beyond
our large inventory of new and used cars and trucks,” Crabtrey says.
“Customers waiting to get their oil changed might discover a discount on
new tires, a great deal on a new 2007 Chevy Corvette or how to install a
DVD player in their Tahoe. We want our customers to know that we can
completely take care of their needs here in one facility; that we are a
one-stop shop for everything, whether it’s a new vehicle, maintenance on an
existing vehicle, parts, or accessories.”

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